philbeth Privacy Policy

philbeth is the Philippines' trusted online casino and sports betting platform, serving Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and the broader archipelago. philbeth takes the privacy of its players seriously. The personal information you provide to philbeth — whether during account registration, KYC verification, payment transactions, or customer support interactions — is entrusted to us with a reasonable expectation of confidentiality, security, and responsible use.

This Policy applies to all personal data processed by philbeth in connection with the philbeth.club platform. It covers data collected through the website interface, account forms, payment processing, game analytics, and customer support channels. This Policy should be read alongside the philbeth Terms and Conditions, which govern your use of the platform as a whole.

For the purposes of the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, philbeth is the personal information controller in respect of all personal data collected and processed through the philbeth.club platform. philbeth determines the purposes and means of processing personal data submitted by Philippine-based players and users.

Queries relating to data privacy, requests to exercise data subject rights, or complaints regarding philbeth's data handling practices may be directed to the philbeth Data Privacy Officer via email at: [email protected] — plain text, not a clickable link.

philbeth collects the following categories of personal data from players and users:

3.1 Registration Data

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify compliance with the 21+ age requirement)
• Philippine residential address
• Email address
• Mobile phone number
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (Philippine passport, national ID, SSS card, UMID, or driver's licence)
• Proof of address documents (utility bill, bank statement, or government correspondence)
• Proof of payment method ownership where required
• Source of funds declaration where requested by philbeth's compliance team

3.3 Financial Data

• GCash mobile number (associated with your registered account)
• PayMaya account reference
• Bank account name and number (where bank transfer is used)
• Transaction history: deposit amounts, withdrawal amounts, dates, and payment method identifiers

3.4 Gaming & Usage Data

• Game session logs (game title, session duration, wager amounts, win/loss results)
• Login timestamps and session durations
• Device type, operating system, and browser type
• IP address and approximate geolocation
• Interaction with responsible gaming tools (deposit limit settings, self-exclusion activations)

3.5 Communications Data

• Records of live chat conversations with philbeth customer support
• Email correspondence with philbeth
• Support ticket content and resolution history

philbeth collects personal data through the following means:

• Directly from you — through account registration forms, KYC submission, deposit and withdrawal requests, support enquiries, and promotional opt-in forms
• Automatically — through cookies, web beacons, server logs, and analytics tools that record your interactions with philbeth.club (see Section 9: Cookies & Tracking)
• From third-party payment processors — GCash, PayMaya, BPI, BDO, and Metrobank may transmit transaction confirmation data to philbeth in connection with your deposits and withdrawals
• From identity verification service providers — where philbeth engages third-party KYC or AML screening services to validate documents submitted during account verification

philbeth processes your personal data for the following purposes:

• Account Management: Creating, maintaining, and administering your philbeth account, including authentication and account recovery
• Identity & Age Verification: Confirming your identity and verifying that you meet the 21+ minimum age requirement mandated by PAGCOR and Philippine law
• Payment Processing: Executing deposits, processing withdrawal requests, and maintaining accurate financial records for your philbeth account
• Regulatory Compliance: Fulfilling philbeth's legal obligations under Philippine anti-money laundering (AML) law, the Data Privacy Act of 2012, PAGCOR operating requirements, and other applicable regulations
• Responsible Gaming: Monitoring gaming activity to identify at-risk behaviour, enforcing deposit limits and self-exclusion periods, and proactively engaging with players who may need support
• Security & Fraud Prevention: Detecting and preventing unauthorised account access, payment fraud, money laundering, and policy violations
• Customer Support: Responding to enquiries, resolving disputes, and maintaining records of support interactions
• Platform Improvement: Analysing usage patterns and game preferences to improve platform performance, game selection, and user experience
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications (opt-out available at any time)

philbeth processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 (RA 10173):

• Contractual Necessity: Processing required to perform the contract between you and philbeth — i.e., providing gaming services, processing payments, and maintaining your account
• Legal Obligation: Processing required to comply with Philippine law, including AML obligations, PAGCOR regulatory requirements, and age verification mandates
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data privacy rights
• Consent: Processing for marketing communications and optional analytics, where you have given explicit consent, which may be withdrawn at any time

philbeth does not sell, rent, or trade your personal data to third parties for commercial purposes. philbeth may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of executing your deposits and withdrawals
• KYC & AML Service Providers: Third-party identity verification and anti-money laundering screening providers engaged by philbeth to verify player identities
• Game Software Providers: Providers of the casino games and sports betting content available on the philbeth platform, solely for the purpose of providing those services
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC) of the Philippines, or any other competent Philippine government authority, where disclosure is required by law or regulation
• Law Enforcement: Philippine law enforcement agencies, where philbeth is legally compelled to disclose data pursuant to a valid legal order or court process
• Professional Advisers: philbeth's legal, financial, and audit advisers, under binding confidentiality obligations

philbeth retains personal data for as long as necessary to fulfil the purposes for which it was collected, and for as long as required by applicable Philippine law. Specific retention periods include:

• Account Data: Retained for the duration of your active philbeth account, plus a minimum of 5 years following account closure — in compliance with PAGCOR and AML record-keeping requirements
• Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction, as required by the Anti-Money Laundering Act (RA 9160, as amended)
• KYC Documents: Retained for a minimum of 5 years following account closure or completion of the transaction to which the KYC process relates
• Support Communications: Retained for 2 years from the date of the relevant interaction, unless a longer period is required for dispute resolution
• Marketing Opt-in Records: Retained until you withdraw your consent, plus 1 year for compliance audit purposes

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with philbeth's data destruction protocols.

philbeth uses cookies and similar tracking technologies on philbeth.club. Cookies are small text files stored on your device that enable the platform to recognise you across sessions, maintain your login state, and deliver a personalised experience. philbeth uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of philbeth.club. These cannot be disabled. They maintain your login session, security tokens, and account state during active use of the platform.
• Functional Cookies: Remember your preferences (such as language settings and responsible gaming configurations) to provide a more personalised experience.
• Analytics Cookies: Collect anonymised data about how users interact with philbeth.club — page views, session durations, and navigation paths — to help philbeth improve platform performance.
• Security Cookies: Used to detect and prevent fraudulent activity, track unusual login patterns, and protect the integrity of the philbeth session.

You may configure your browser to block or delete cookies. However, disabling strictly necessary cookies will impair or prevent your use of the philbeth platform, including the ability to log in and access your account.

philbeth implements technical and organisational security measures appropriate to the sensitivity of the personal data it processes. Key security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and philbeth.club
• Encrypted storage of all passwords using industry-standard cryptographic hashing algorithms
• Access controls limiting philbeth employee access to personal data on a strict need-to-know basis
• Real-time session monitoring to detect and respond to unusual account activity
• Regular security assessments and penetration testing of the philbeth platform infrastructure
• Two-factor authentication (2FA) available to all philbeth account holders as an optional but strongly recommended security measure

While philbeth takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your philbeth login credentials and for notifying philbeth immediately if you suspect unauthorised access to your account.

Under the Data Privacy Act of 2012 (RA 10173), Filipino players whose personal data is processed by philbeth have the following rights:

• Right to be Informed: To know that your personal data is being collected and processed, and to understand the purposes and scope of that processing
• Right of Access: To request a copy of the personal data philbeth holds about you
• Right to Rectification: To request correction of inaccurate or incomplete personal data
• Right to Erasure (Right to be Forgotten): To request deletion of your personal data where processing is no longer necessary, subject to philbeth's legal retention obligations
• Right to Object: To object to the processing of your personal data for marketing purposes or where processing is based on legitimate interests
• Right to Data Portability: To receive a copy of your personal data in a structured, commonly used format where technically feasible
• Right to Damages: To claim compensation for damages suffered as a result of inaccurate, incomplete, or unlawfully obtained personal data

To exercise any of the above rights, submit a written request to philbeth's Data Privacy Officer at: [email protected] — plain text, not a clickable link. philbeth will respond to verified data subject rights requests within 30 days of receipt, in accordance with the Data Privacy Act.

philbeth reserves the right to update or amend this Privacy Policy at any time. Material changes to this Policy will be communicated to registered players via email notification to the address on file and/or via a prominent notice displayed on philbeth.club. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the philbeth platform following publication of an amended Policy constitutes your acceptance of the updated terms. philbeth encourages all players to review this Policy periodically to stay informed of how their personal data is being handled.

For any questions, concerns, or requests relating to this Privacy Policy or philbeth's handling of your personal data, please contact the philbeth Data Privacy Officer:

Email: [email protected] (plain text — not a clickable link)
Support Hours: 24/7 in Tagalog and English
Response Time: Acknowledgement within 2 business hours; full response within 15 business days for data rights requests

Filipino players also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if they believe their data privacy rights under RA 10173 have been violated.